Shipping policy
Shipping Policy
Made-to-order Atelier pieces are estimated to arrive within about 12–22 business days: 5–7 business days of production plus 7–15 business days in transit. Delivery times are estimates, not guarantees, and may vary because of production times, carrier delays, customs, or other circumstances outside our control.
Standard shipping in the US is free on all pieces. For other destinations, any shipping cost is calculated at checkout. Optional DHL Express for Atelier pieces (US only, 3–5 business days in transit) is $35 for the first piece plus $20 for each additional piece.
We ship within the United States and to many international destinations. Shipping cost and delivery time vary by destination.
“Design Your Own” (Atelier) pieces are made to order. Production typically takes 5–7 business days, followed by 7–15 business days in transit, and is included in the Atelier delivery estimate above.
Fine Art Prints — Shipping & Delivery
Our fine-art prints are made to order and shipped with tracking.
United States: Complimentary tracked shipping. Estimated delivery within 7–10 business days.
Australia: Complimentary tracked shipping. Made to order; usually 2–4 business days in transit after printing.
International shipping: Fine-art prints are currently available for delivery to selected countries. Available shipping destinations and options are confirmed at checkout.
Import taxes and duties: International orders may be subject to import taxes, customs duties, and carrier handling fees. Where these charges are not collected at checkout, customers are responsible for paying them upon delivery.
Delivery times are estimates, not guarantees. Production, carrier delays, and customs processing may affect arrival times.